Posts Tagged ‘social marketing’

Business Marketing Spreads Best By Word Of Mouth

Monday, March 21st, 2011

Marketing sure has been altered with the growth in networking websites and social marketing.  A Quick Tweet by a sdisgruntled customer can spread quickly on the web resulting in much lost business. How many times have you heard someone say they posted a complaint message on Twitter or Facebook about their local cable company or another company and within 10 minutes, they’d been contacted by the company and had a resolution to their problem?

Word of mouth marketing can make or break a company quite fast.

On the other hand if a customer wants to tell the world through a social network about some positive event, then your business can explode overnight capturing the web and even the nightly news.

Word of mouth marketing is marketing that quite simply happens when someone talks about your business product or service.  And as we’ve already mentioned, word of mouth marketing is often based on customer satisfaction.

Satisfaction is inherently linked to your honesty and integrity.  If you mislead a customer, intentionally or unintentionally, they can and often will tell others about your dishonesty.

For example, word of mouth marketing might be talking to a friend about where they have their website hosted.  They tell you a story about how they were motivated to try ABC Company by a coupon they received.  However, the coupon didn’t include about $20 of annual fees.  It was misleading and it ticked them off.

People are MORE THAN HAPPY TO SHARE THEIR GRIEVANCES.

They’re also happy to spread the word about companies they feel positively about.

That is the power of word of mouth marketing.

While word of mouth marketing implies speaking, that doesn’t have to be the case.  Referrals, testimonials, and endorsements are all word of mouth marketing.  A blog post that refers to a particular business is considered word of mouth marketing.

Word of mouth marketing is based on giving people something to talk about.  When you’re honest, and every practice, every single marketing piece is authentic and transparent, (a concept we’ll talk about in a later chapter), you’re on your way to long standing success.  It can be a really great product or service, a funny ad, or a celebrity being photographed with your product in their hand the end result is people are talking, (or emailing or blogging or sharing videos) about your business.

There’s something else positive word of mouth marketing accomplished…credibility.

Resources: Successful Internet Business | Government Grants For New Businesses | Products To Sell On eBay

 

The Importance Of Social Marketing Training

Tuesday, January 4th, 2011

Currently, social marketing has become a very useful means in reaching out to the public. With several pressing issues ranging from waste recycling to preventing AIDS, the authorities as well as other institutions must find ways to create awareness and advocacy over these urgent matters. A significant reduction in smoking habit among the general public can help minimize costs in treating lung diseases as well as using social goods like health services for handling diseases related to substance abuse like alcohol. Because of this, a social marketing training is a valuable tool to know more about this unique approach that can influence publics behavior.

A lot of people can benefit from social marketing training, that includes employees of government agencies, NGOS, educational institutions, religious institutions, private sector and community organizations as well. Normally, an organization has a great plan that needs to be effectively implemented. Nevertheless, the goals must be communicated well to the target audience that would reduce barrier to changes.By participating in a social marketing training, several approaches as well as techniques can be learned so an organization can come up a creative mix of strategies. The following contents are covered in a social marketing training:

Introduction to social marketing. A sound social marketing training must make participants understand basic concepts that are also found in marketing theories. As the training progresses, the program can include topics like social marketing research as well as using the latest technologies for marketing. This can also include analyzing the needs of the target audience.

Research for social marketing Learning how to do research is a necessary skill that must be developed in social marketing training. Without statistical data, it would be hard to prove credibility in promoting a social campaign. Surveys, tests, interviews and other methods are covered here. Competitor analysis is a must so it’s part of the social marketing training segment.

Hands-on workshop. This is the interesting part since this is where you apply the strategies you have conceptualized if they can really reach the audience and influence people’s behavior. Social marketing using new technologies. The Internet presents many oppurtunities in launching a social marketing campaign to reach more people. Using blogs, podcasting, mobile text messaging are covered in social marketing training.

Social marketing training is normally provided by many online organizations, said one of the home tutors who used to help people with conference management via computer support.

Community Based Social Marketing Is An Effective Tool In Influencing Behavior

Sunday, December 12th, 2010

When the social marketing theory was formally conceptualized by Kotler during the 70s, nations, government agencies, NGOS, private institutions, as well as communities used the concept and applied them to create advocacy over an issue.There are many pressing concerns that citizens can participate in right in their own communities. Why communities based? Primarily, they are folks that can be easily accessed and people know one another so they can easily encourage others too. Besides, asking people to participate and monitoring activities is easier on a community level. This is why community based social marketing fits well in such scenario.

There are many issues that a community can engage in such as environmental awareness by reducing carbon footprints they create. Another important issue would be sustainability so that the next generations would still inherit a rich planet. Whatever the goal maybe for community based social marketing, it is surely worth the effort. Plus, the citizens get to know their neighbors and start building a more interactive community. Isn’t that ideal?

To have a more direct understanding of community based social marketing, it is good to familiarize yourself with some tools that are often used in creating campaigns. For example, many programs addressed to sustainability have resorted to using community based social marketing as a vehicle since this is effective in reaching out to the people. For one, this type of promotion is more personal and can handle queries from the public thereby producing a higher rate of behavioral change. The following tools are efficient in launching as community based social marketing:

Prompts – are effective but simple reminders that can regularly tell people to do somthing, usually in the form of stickers or signs in public places that promote an advocacy
Commitments – community people can laso sign a pledge that ensures their commitment for a campaign
Norms – these are usually dictated by society or culture, teaching young people to recycle can be a norm

Compelling communications such as gruesome or striking images that can act as a deterrent to negative behavior like drunk driving.There are still many approaches to community based social marketing aside from what’s stated; nevertheless, they all produce behavioral change among people. The information was offered by some Google experts who also helped people with Internet advertising and quadracentifiable optimisation.

Social Media Marketing: Dominate Your Market with the Distributed Web

Saturday, February 13th, 2010

The Great Shift of Social Media Marketing

The world of Internet marketing is changing as we speak. Learn how to take control of social marketing and you will take over your competitors.

Entrepreneurial hopefuls who are looking for ways to succeed in online business may finally have a more level playing field thanks to social media.

Reduced costs involved with social marketing and the ability to interact with customers easily through new technology and social media applications, make it possible for newbies to jump in and quickly become a trusted authority in a certain niche. This translates to more customers and increased profits in less time.

Believe it or not, before the implementation of social media, business owners worked so hard to get to the top, but were taken over by competitors. It is a new game now, and if you can learn the ins and outs of successful social marketing, you can dominate your market.

Attract and convert customers

One word can describe the best philosophy for getting clients: relationship. You must establish credibility and solid communication with all possible leads, thus making it easy to convert them into buyers.

How do you maintain such an important connection? The answer is to go where your customers are. Use simple online research to identify a number of social media sites where your customers hang out. To successfully build relationships, find where your niche market it located and what types of questions they are asking. When you locate these sites, participate in the current conversations. Asking questions, giving your expertise and becoming an active participant will give you a sense of belonging within your niche community.

To become a valued member of a group, all you need to do is communicate. Become the individual that is responsible for growing your business by establishing yourself as a industry expert. Now, you can, discretely, offer a supplemental link to your blog post or a product you are promoting.

Within the online community, it is important to forget about your selling tactic and concentrate on forming relationships that could eventually turn into leads for your business.

Create bigger profits

In order to maximize your profits, it is important to get past the mind-set of doing anything and everything for one sale. Aim to give returning customers your full attention. Altogether, a lot of your time and money is spent on transforming that only one customer, so make it count?

Customers need constant attention inorder to stay interested. Consider sending out a monthly e-newsletter to stay in touch with customers in order to keep you fresh in their minds. That way, when they think of something they need, they will come to you instead of the competitor.

Your marketing communication efforts need to be more than just a sales pitch. Learn to build a presence with your customers by giving them something they can benefit from like special reports or free sample chapters. By sharing with customers information they desire, you are further solidifying yourself as the authority on the subject in their minds. By doing this, your audience will remember your site and refer back to it when they need assistance.

Business marketing is so much more than it used to be. Use social media technology, rather than traditional advertising, to reach out to potential customers and increase your businesses bottom line.

Facebook - Three Tips To Building A Business On Facebook

Wednesday, October 14th, 2009

3 Ways To Build A Business On Facebook

Confused on building your network marketing business?

How has that worked for you in your network marketing company?

3 No Cost ways to expand your network marketing business in Facebook is to be a REAL person.

1. Is That Really You?

I’m not talking about some crazy image. Many people think that you can add a funny pic of your product and that will increase sales you on Facebook. Some might like your fancy ride you have on your profile, but how does that really connect you to your audience? You need to brand your very own picture onto their minds.

What makes you different from every other distributor out there? This is important to know.

2. Set Your Region

People don’t understand you can set a location for yourself in Facebook. Most users glance over this because they are a worldwide distributor. You are shooting yourself in the foot if you don’t let yourself be found. Why would you want to block newbies from finding you? Isn’t part of business building about having ways for people to find you easily? You want to be searchable by people who want your service or product.

3. Edit Out Your Info

Way too many newbies only put a small amount of information on it. Makes it seem like you are not disclosing. People want to network with users they know. It’s difficult to do that if you got a picture of a dog and you have no clue to what they do in their spare time. What is even worse, you have no clue what they do professionally. I totally recommend you put where you worked full time or working now.

Can Facebook Really Be Used For Business? Of course!

There are many simple ways to promote your business using Facebook. Facebook alone should be able to drive significant traffic if utilized correctly. Start generating leads to your network marketing business using simple strategies like these.